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Frequently Asked Questions - The Trailer Parts Outlet

Frequently Asked Questions

General Course Information
Is your school approved by the state of Washington?
Yes, we are a state approved licensed real estate school. Our Washington State school ID number is S1646.
What is an eBook course?
An eBook is a book-publication in digital form, consisting of text, images, or both, readable on computers or other electronic devices.
Are your courses approved by the State for Real Estate Clock Hour Credit?
Yes, all of our courses are approved by the State of Washington Department of Real Estate Licensing.
Can I renew my license with the same eBook courses for consecutive renewal periods?
You can repeat any of our Continuing Education course with the exception of the Current Issues CORE course.  Brokers are required in Washington state to take a different Current Issues course each renewal period.
Are eBook courses timed?
EBook courses are not timed electronically. There is no clock running to time how long you take to complete the course. 
Are there any quizzes or tests required to complete in your courses?
Yes, there is a requirement by the school to complete a review quiz. It is not a requirement of the Department of Licensing.
Is there a required test to pass before you can receive your certificate?
No. The Final Quiz does not require passing grade.
What requirements must be met to receive clock hour credit for a course ?

There are 4 required forms to complete and return to the school:

  1. Registration Form: Your personal information.
  2. Compliance form: A statement verifying you completed the course yourself as directed 
  3. Evaluation form: Your opinion of the courses and delivery method 
  4. Final Quiz Answer Sheet:(No passing grade requirement)
How much time do I have to complete my courses?
You have 1 year from date of purchase to complete your courses. 
Is there an approved licensed instructor available to help me?

Yes, an approved licensed instructor is available to you by phone  from 8:00 am to 6:00 pm .

If you need immediate assistance after hours, leave a phone message or click on the Contact link and leave an email message. We check emails regularly and will respond as soon as possible. There is also information on how to contact your instructor in the instructions included with each course. 

Policies and Procedures
What is your refund policy?
You will receive a full refund for your course(s) provided you submit a request for refund within 48 hours of your purchase. You may do this through the contact form below or via phone.
How do I renew my license with the state?

As of 2020, getting your license renewed by the state is a whole new and updated process. The whole process is now online. You are required to set up a business account with Access Washington, which is the portal the state operates for licensing of all kinds. The Department of licensing has all the instructions you need on their website under the heading "How to renew your real estate license". 

Here is the link to the instructions: https://www.dol.wa.gov/business/realestate/brokersrenew.html

P.S. Make sure you have access to the certificate(s) you were sent upon completion of your courses because you have to use them in the new process for the state.

Course Registration
How do I register my course and get my certificate
On all of our courses the final page contains a link to our course registration site. Simply click on the link on that page and you will be taken to the course registration site for that course. Once there you will need to complete the registration form and state mandated survey and then click the "register course" button at the end of the form. After we receive this registration and review it we will issue your certificate to the email address you entered in the course registration form.
Course Registration Link Problems

Sorry you are having problems reaching our registration site, sometimes depending on the security software you are running the link on the final page of the course may be blocked. If you are having problems reaching the site please go to the URL below. Once there you will need to select the course you are wanting to register and complete the registration form and state mandated survey. Make sure to click the "register course" button at the end of the form.

Registration Site URL: https://registration.myrealestatecourses.com

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